CULTURAL DIVERSITY

The CDL cultural diversity program has been developed to provide a Guideline for how to work within different cultures, using a universal base for building trust and earning the right to influence. This program has been used successfully by Motorola, BP, and Northwestern Memorial Hospital among others. Since this program is behavior based, it is easily tailored to meet any diversity needs.

This training program focuses on four key, critical aspects of workplace integrity:

*The alignment of business goals with cultural awareness and competence.
*Four Strategic Virtues, which create and maintain a consistency of respect throughout the work environment.
*Influencing Behaviors to pro-actively support the Strategic Virtues whilegeneratingskills that reduce misunderstandings, encourage active participation and identify common ground at all levels within the organization.
*A Trust Model that evolves out of the Strategic Virtues, promoting a most efficient and productive work force.

Using these components , the program provides highly interactive, job-related and performance-based learning. Participants work with a variety of examples and case studies using discussion questions and shared experiences to understand and value the diversity of cultures.

The learning objectives of our program emphasize a "how to " approach to becoming more culturally competent. The program model and content are based on a decade of research by Catherine Lee, whose work has taken her across China, India, Russia, Eastern and Western Europe, Korea, Mexico, Canada and Japan.